Launched in January 2019, CellSolv® supplies and disposes of tissue processing chemicals used in Cellular Pathology. CellPath currently serves multiple NHS and private research laboratories throughout the UK.
The CellSolv® service is based on five key principles:
Quality assured products: Operating from our ISO 13485 certified facility in Newtown, Mid-Wales, CellSolv® utilises CellPath's 28 years of manufacturing experience to provide our customers with consistent, reliable and high-quality products on time from a family business.
Reliable and friendly service: CellSolv® provide both a delivery and waste collection service and aim to be clear and concise in our communications with customers in a timely manner.
Added value: Through using our waste collection service, CellSolv® can complete all the necessary duty of care paperwork with our customers, saving them valuable time. We ensure this is always completed in line with waste regulations.
Competitive pricing: CellSolv® operates in a lean and efficient manner, with savings passed onto customers where possible. For existing CellPath customers, we are able to offer bundle discounts when using the service.
Minimising environmental impact: Running simultaneous product deliveries and chemical waste collection maximises our vehicle utilisation and reduces our environmental impact.
Helping you meet the NHS paperless 2020 initiative
We do not use paper consignment notes when collecting chemical waste, instead, we use electronic versions (e-consignments). An e-consignment note acts as both a hazardous waste consignment note and a duty of care controlled waste transfer note, but without the paper! Completed in the same way as a paper consignment note – the only difference is that you will review the information displayed on our service driver’s tablet and sign on the deviceinstead of a piece of paper.
Your account will be set up so that the e-document will be emailed directly to yourself, however, if you would like compliance documentation to be emailed to multiple people, please let us know their email address and we will add them to the recipient list.
The adoption of e-consignment notes brings with it a number of key benefits, most notably:
Helping the NHS meet their paperless commitments and consolidatingCellSolv as the market leader in reducing our environmental footprint.
Simplifying and speeding up the waste collection process.
Creating a secure online library of all signed e-consignments, from which you will have a complete audit trail.
The Histology Department at Manchester Royal Infirmary has been supplied with CellSolv Products since March 2021. The solvents supplied are quality products and the customer service is excellent. Regular updates are provided on deliveries which are very flexible allowing easily controlled stock management. The deliveries are completely reliable and the staff couldn’t be more helpful.
- Senior BMS, Manchester Royal Infirmary
It has been an absolute pleasure working with you over the past couple of years, your willingness to go the extra mile always impresses me along with your attention to detail, professionalism and friendly demeanour. As you know, I was nervous about changing reagent supplier and waste contractor but the experience has far exceeded my expectations and you have personally had a major part to play in this, so thank you so much for making my job as easy as possible! I’d also like to pass on my thanks to the wider CellSolv team including the drivers who have been so accommodating and easy to work with since we made the switch.
- Histology Manager, Finn Pathologists
We are very pleased overall with the CellSolv products we receive. We have not had any issues changing over from our previous supplier. The delivery schedule suits us, particularly being able to get solvents in a hurry if we need them. I particularly like the new 350ml pots as you can see what is inside and the lid does not leak. So overall happy with everything so far. The customer service is also fantastic and if we have a query it is answered promptly. The digital nature of the previous “paperwork” is also great.
- Nuffield Glasgow
Outstanding service! Our chemical supply has been provided by CellSolv for around 18 months now and cannot fault any aspect of the service. Rhian Warwick is our point of contact and is always very helpful and polite, along with a good knowledge of the products.
We receive a very reliable service, providing a set date for delivery, and also the flexibility to make changes within a reasonable time scale. The product quality is tested via our own internal quality controls on a daily basis and the feedback we receive is very positive.
The delivery service; we must mention Diane who is a delight to work with when we meet on the loading bay in all weathers. Very helpful!
All in all a great all-round service from CellSolv.
- Nuffield Health
Since making the move over to CellSolv we have been extremely happy with the service we have received. All deliveries have happened when they should and we always get a reminder the week before it is due to give us a chance to amend our standing order. The products are of a very high quality and nothing seems to be too much trouble for the staff.
- Finn Pathologists
Excellent service from the office support with our own contact Rhian and the deliveries brought in by Diane.
Every interaction we have with the staff is a pleasant experience and I cannot fault the service.
The deliveries are arranged in advance with Rhian checking everything is ok before the delivery is dispatched.
The deliveries are arranged to suit us and always arrive on time.
It is a pleasure working with the team at Cellsolv.
- Department of Pathology, Cheltenham General Hospital
CellSolv provides a complete service for reagent supply and waste collection. We have recently started using the service and have been very impressed with the quality of the reagents and the reliability of the waste collection service. Setting up of the service has been seamless; communication is excellent, pricing is clear and all staff are friendly and helpful.
- Histopathology Department, Queen Victoria Hospital NHS Foundation Trust
We are very pleased with the service from Cellsolv. The regular communications make the process very easy to manage and the collection/deliveries are always in the planned timeslot. The staff have always been most helpful.
We have had no issues with the reagents we received. They do the job well and are of good quality. Delivery, also no complaints. Diane is pleasant and efficient and we get the stock in a timely fashion when we are supposed to.
- Glangwili General Hospital
We have been very happy with the ordering, delivery and products that we have received, thank you! We like that we know when all of our deliveries are scheduled and any stock issues are communicated with us in plenty of time and extra deliveries have been put on to provide those products; this all helps with our stock planning etc.
- Histopathology, Dorset County Hospital
We are absolutely delighted with your delivery service. It is such a relief to have a totally reliable service. The lady who brings our solvents is so helpful, she does all the unloading and takes the boxes away and leaves everywhere clean and tidy plus she is always so cheerful.
- Histology Laboratory, Luton and Dunstable Hospital
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