Careers
Here at CellPath, we are committed to providing high-quality histology consumables and equipment for hospitals and laboratories throughout the world. When joining us, you can not only develop a rewarding and exciting career but also know that you are having a positive impact on the everyday tasks of laboratory staff to deliver world-class patient diagnosis.
Training commitment
CellPath is committed to ensuring you have the knowledge and support required to succeed in your role. If your scientific background is limited, you will learn not only about our products and their uses, but the principles of histology, cytology and immunohistochemistry. We have successfully been implementing our onboarding programme for many years as it has proven to give our employees an invaluable boost of knowledge when joining our company and ensures we are best placed to meet our customer’s needs.
Your application
It is important that we attract the right skill sets, and those with the right experience but we value a proactive approach, positivity and a caring attitude in equal measure
We welcome people from all walks of life and celebrate individuality as we know diverse minds, experiences and backgrounds help us to learn and better serve our communities. We employ over 120 team members in the local community who really care about what they do.
What we offer:
- A competitive salary and benefits
- 20 days holiday rising to 30 days after ten years plus bank holidays (and the ability to buy up to 5 days per year)
- Pension scheme
- Dedicated training and development
- Family-friendly policies
- On-site parking
- Cycle to work scheme
If you meet the requirements of any of the roles advertised, we urge you to apply. Please forward your CV and letter of application in writing to; Human Resources Department, CellPath Ltd, 80 Mochdre Enterprise Park, Newtown, Powys SY16 4LE or by email to [email protected]
Role: IT Desktop Support
Introducing a new role to the business! We have an exciting opportunity for a sharply motivated self-reliant IT Desktop Support! This role will support our internal users and systems. The ideal candidate will need to demonstrate their expertise in Windows desktop systems with a natural talent to problem-solving and troubleshooting. Being approachable, adaptable and capable of driving the most challenging issues to a solid resolution. As our new service desk will be a continuously growing fast-paced environment with multiple ongoing projects. This is a head office-based, on-site role in Newtown, Powys.
Primary Responsibilities:
- Provide on-site and remote Tier1 and Tier2 IT desktop support for our users, systems and printers
- Troubleshoot, investigate and resolve difficult issues, document findings
- Assigning, receiving, logging and managing calls from the service desk via telephone and ticket system
- Oversees monitoring, controls inventory and maintain documentation repository
- Install and maintain fresh image/install of systems, user migration and account management
- Perform other duties and small IT projects as assigned
Raising the Profile:
- Building and installing new equipment
- Maintaining existing equipment
- Proactively support other team members in the scope of your role
- Coordinate with any external third parties to meet customer expectation
- Key software administration
- Provide on-site and remote Tier1 and Tier2 desktop support for our users via telephone and ticket system
- Perform other duties and small IT projects as assigned
Knowledge and Experience:
- 5 years of related end-user support experience on Windows 10 and/or 11
- 3 years of working experience in MS Active Directory, Microsoft 365, SCCM/Intune and related technologies
- A+ certification or Microsoft equivalent
- Experience working in an ITIL-based support environment
- Excellent problem-solving skills ability to take ownership of the work assigned and deliver results timely, reliably and correctly
- Able to perform root cause analysis and proactively recommend effective courses of action to the various IT stakeholders, management and end-user population
Closing date: 12pm Friday 8th December 2023
Are you ready for a new challenge? Click here to send in your CV and letter of application!
Role: Quality Assistant
We currently have an exciting opportunity for a Quality Assistant. Our Quality team is growing and this position reports to our Quality Manager. Do you like problem-solving? Are you customer focused? Do you enjoy a varied day's work? As a Quality Assistant, you would be required to assist/support the Quality Manager by providing production expertise to resolve quality issues with the production operation. Ensure that the product meets our customer's requirements (both internal and external) at each stage of its manufacturing process, carrying out relevant testing and where necessary take corrective action to rectify non-compliance issues.
Primary Responsibilities:
- Lead customer and internal complaint handling; lead/coordinate customer communication and any associated returns/investigations
- Maintain the Customer Complaint 'workflow' to ensure adequate recording and timely closure of complaints
- Co-ordinate and track customer/supplier product returns
- Carry out goods-in, production and other quality checks as required
- Manage/assist/develop the non-conformance process
- Carry out and assist with internal audits, as required
- Review and update Management System procedures, work instructions and other documentation
- Update and maintain 'quality' system modules and related product information on company systems
- Assist departmental managers with internal issues
- Assist the Quality Manager with problem-solving activities
Raising the Profile:
As an ambassador of the business, we are looking for somebody who is self-motivated and a positive team thinker. You will need to manage your own workload within the parameters of other team members and be a proactive team player.
As a key role in our mission for quality, this role will be supported with sector-specific training. Given the nature of duties falling within our manufacturing areas, this is a full-time office-based role at our UK head office in Newtown, Powys.
Knowledge and Experience:
- This position requires a good communicator with above-average troubleshooting skills and diplomacy
- Minimum of 2 years of experience in a similar or transferable role
- Minimum of 2 years of experience in a manufacturing environment
- Degree qualification desirable or equivalent qualification
- Understanding of ISO accreditations
- Knowledge of quality improvement tools and techniques desirable
- We are looking for somebody who can capture technical facts and refine them in a simplified way, with strong communication skills and the ability to maintain discretion and confidentiality
- A positive 'can do' attitude
Closing date: 12pm Friday 8th December 2023
Are you ready for a new challenge? Click here to send in your CV and letter of application!
Role: R&D Project Engineer
We are delighted to offer an exciting opportunity within the R&D team reporting to the Global Vice President of Research & Development. After another successful year, we are looking to recruit an R&D Project Engineer. This is a full-time office-based role at our UK head office in Newtown. We are looking for a degree-calibre team member or graduate who is able to demonstrate a combination of skills and further qualifications at an equivalent level. This role will provide support to the UK business operation and cover both Polegate and Newtown locations.
Primary Responsibilities:
- Plan the development and successful execution of R&D projects and design changes.
- Create and manage project schedules with a focus on timelines, budgets and resources.
- Collaborate and liaise with all parties to identify project requirements, updating on a regular basis.
- Work as a conduit between Quality and Manufacturing to ensure accurate capture of certification documents and design change actions.
- Manage project risk and proactively identify and resolve issues.
- Enable cost-effective and efficient implementation of R&D projects through the use of sound project management tools and techniques.
- Facilitate handover of R&D product designs to Operational and Commercial teams prior to launch.
Raising the Profile:
As an ambassador of the business, we are looking for somebody who is well organised, self-motivated and a positive thinker. You will need to manage a busy workload within the parameters of other team members and be a proactive 'can do' team player.
Knowledge and Experience:
- Ability to work effectively in a team environment, managing complex projects and working with cross-functional multidisciplinary teams.
- Excellent verbal and written communication with the ability to collate and present information to others.
- Confident in reporting project status across all levels of management locally and globally.
- Commercial awareness to provide clarity on project stage activities, scope and deliverables.
- Personality: passionate, result-orientated, self-starter, well-structured, professional growth mindset.
- Proactive and enthusiastic team player with a highly analytical, structured, result-orientated work style.
- Excellent IT skills including Microsoft Office as essential, project management and SharePoint desirables.
- A positive 'can-do' attitude.
Closing date: 12pm Friday 1st December 2023
Are you ready for a new challenge? Click here to send in your CV and letter of application!
Role: HR/Payroll Generalist
Reporting to the HR Manager UK and Europe, this position will take ownership of the Payroll function and HR generalist tasks, which will include end-to-end payroll processing for monthly paid employees (hourly and salaried) over two locations, pension administration and all HR lifecycle activities including the production of contracts of employment and recruitment campaigns.
Primary Responsibilities:
- Professionally manage HR and Payroll responsibilities and activities assigned to the UK business
- Provide HR and Payroll advice and guidance to team members and leadership
- Ensure HR and Payroll policies and procedures are consistently applied for all team members across all areas of the business
- Responsible for the administration of employee lifecycle processes from recruitment approval to termination
- Responsible for producing UK HR/Payroll reports
- Responsible for processing two monthly payrolls for 150 employees via Sage 50 Payroll
- Support the implementation of HR projects within the UK business framework
Raising the Profile:
As an ambassador of the business, we are looking for somebody who is self-motivated and a positive thinker with a passion for 'all things' HR and 'lifelong learning'. You will need to manage a busy workload within the parameters of other team members and be a proactive 'can do' team player.
You will receive appropriate training and play a key role within the business. This is an exciting time of organisational growth within the implementation of various HR projects and allows for autonomous working.
Knowledge and Experience:
- CiPD/CiPP qualification and membership at Associate Level or equivalent combined experience
- Minimum of 3 years HR and 5 years Payroll experience
- Knowledge of relevant policies, UK legislation and codes of practice
- Able to understand, interpret and produce contracts of employment
- This position requires a good communicator with above-average troubleshooting skills and diplomacy
- Expert in HMRC requirements
- Able to manage HR/Payroll caseload
- Proficient in data entry and accurate record keeping including auditing
- Strong attention to detail and accuracy
- Ability to maintain confidentiality of sensitive information
- Uphold polite, patient and professional code of conduct
- Excellent organisation and time management skills
- An intermediate understanding of Microsoft Office Suites and Sage 50 Payroll is desirable
- A positive 'can do' attitude
Closing date: 12pm Friday 24th November 2023
Are you ready for a new challenge? Click here to send in your CV and letter of application!
Role: Product and Portfolio Specialist
We currently have an exciting opportunity to join our growing team as a Product and Portfolio Specialist, which will sit within our Marketing Team at our headquarters in Newtown, Powys. The CellPath name is synonymous with innovation and precision and our team members in all areas have an unwavering commitment to supporting one another in working to those high standards. The successful candidate would be responsible for undertaking a full analysis of the completeness and accuracy of product set-up on our ERP system, developing product and category marketing strategies to support sales and customer communications and lots more.
Primary Responsibilities:
- Undertake a full analysis of the completeness and accuracy of product set-up on our ERP system (e.g. product information, documentation, tiering, and bill of material set-up), and undertake corrective actions as necessary.
- Define product requirements, features, functionality, user stories, success criteria, prioritisation and launch/release plans for assigned product areas that contribute to the growth of the portfolio.
- Undertake Voice of Customer activities to aid R&D in the development of new products.
- Develop product and category marketing strategies to support sales and customer communications; coordinate collection/commissioning of product performance/clinical data to support product messaging.
- Implement a product pricing optimisation plan by assessing competitor pricing and market requirements, reviewing costs, and recommending achievable pricing adjustments to maximise margin.
- Recommend the nature and scope of present and future product lines by reviewing product specifications and requirements; appraise new product ideas and/or product or packaging changes.
- Provide data for product line communications by defining product marketing communication objectives and creating clarity on assigned initiatives.
- Introduce and market new products by developing time-integrated plans with sales, marketing, and production.
Raising the profile:
This role requires a strategic thinker able to question data. As an ambassador of the business, we are looking for somebody to build strong working relationships and networks, with a professional growth mindset. You will need to manage your own workload within the parameters of other team members and be a proactive team player.
The person will be required to work with personnel across all areas of CellPath. Therefore, they must be self-motivated, positive and a team player with excellent communication skills. In addition, they should be highly organised and possess the following skills/behaviours: able to work as part of a team, work under pressure and have good attention to detail.
Strong customer service skills are required to shine in this role as you build and maintain client relationships. Are you organised and reliable? Supporting different areas of the business are woven into this job role, and you will be required to proactively support team members to understand the needs of the client and technical support materials.
Knowledge and Experience:
- A minimum of 2 years of experience in a similar or transferable role.
- Degree level calibre.
- Microsoft Office Suite proficient.
- A good understanding of the Histology process and products is desirable.
- Strong communication skills at all levels
- A positive ‘can do’ attitude
Are you ready for a new challenge? Click here to send in your CV and letter of application!
Role: Field Service Engineer
We currently have an exciting opportunity for a Field Service Engineer to support the Applications Team within UK Sales to service equipment and to pilot a warranty service for printers.
Do you like problem-solving? Are you customer focused? Do you enjoy a varied day’s work? Whether a routine maintenance call or troubleshooting a problem, the Field Service Engineer plays a key role in both onsite and offsite technical support. We are looking for a skilled technically-minded team member to manage the receipt of printers, potential repairs, and the logistics of exchanging printers during the period of repair as well as spending time servicing equipment at our client's premises.
Primary Responsibilities:
- Responsible for the service and repair of warranty support for the printer portfolio of equipment
- Provide installation support, preventative and corrective maintenance, modification and repair of mechanical and electronic equipment
- Manage service call scheduling and parts inventory
- Foster customer relationships in relation to service and replacement of equipment
- Assist with some application support within the trained competency area
- Handle requests for the replacement of potentially defective products by monitoring and triaging incoming customer support requests by email and phone
- Act as technical specialist to support customers with applications and equipment
- Responsible for all logistics relating to the warranty/Stat Swap service provision
Raising the profile:
As an ambassador of the business, we are looking for somebody who is self-motivated and a positive thinker. You will need to manage your own workload within the parameters of other team members and be a proactive team player.
The team member will receive appropriate training and play a key role in servicing a portfolio of equipment. With a variety of duties, the Field Service Engineer will work both remotely, on-site at our Newtown/Polegate sites and throughout the UK at customer premises to service equipment.
We are looking for a well-organised, positive-thinking problem solver with excellent technical know-how and good communications skills.
Knowledge and Experience:
- This position requires a good communicator with above-average troubleshooting skills and diplomacy
- Practical experience with diagnosing and resolving problems with pathological instruments/equipment
- We are looking for somebody who can capture technical facts and refine them in a simplified way, with strong communication skills and the ability to maintain discretion and confidentiality
- A positive ‘can do’ attitude
- 2 to 3 years of field service experience in the medical device field is preferred
- Mindful of confidentiality at all times
- Degree or technical qualification calibre
Are you ready for a new challenge? Click here to send in your CV and letter of application!
